Q: My organization is looking for a bilingual customer service representative to help our Spanish speaking customers worldwide. Can a person who speaks Spanish communicate with all other Spanish speaking people, regardless of their country of origin? Thanks. Yours truly, Susan
A: This is a great question because I’ve heard it many times, and the answer is YES. While both people will be able to communicate with each other, there may be certain words that are spoken differently in their respected countries. If this occurs, they will be able to discuss the differences to help ensure that they understand one another clearly. It’s great that your company is expanding their bilingual staff. You may be interested in reading more about how bilingual employees are an advantage to your business.
January 28, 2010
This week we will focus on what we consider to be the top five emerging industries for bilingual jobs in the U.S. and the types of jobs bilingual candidates can find within those fields. It is no secret that the United States is becoming more and more diverse in its population. As a nation, we need to understand and appreciate various cultural values. Many types of employers have come to realize this, especially in the last five to ten years.
Telecommunications
The world seems to shrink with each technological advance; with e-mail, cell phones and video conferencing you can contact virtually anyone anywhere in the world at any time! With these advances, there is a growing need for more employees who are multicultural and bilingual. Many companies have branches all over the world and need employees to be able to communicate with their foreign counterparts. Many companies have phone centers that are staffed by bilingual employees.
Other positions available in the telecommunications field are in sales, management, customer service, and information technology. When customers buy, they like to feel comfortable and like to understand why they are buying. That’s why bilingual employees are so important. (For more thoughts on the advantages of being bilingual, read this post.)
We have more emerging bilingual jobs coming. Stay tuned…
In the meantime, to browse bilingual job opportunities in telecommunications on BilingualJobFair.com, click here!
October 26, 2009
